Do you foresee yourself continuing to do more business by mail/email instead of in person? I'm really interested to see how the dynamics of the traditional office job change after things go back to "normal". My work has already gotten much more flexible with hours, and it's not really expected that we're locked to our desks 9-5 at all anymore, with people having to help homeschool kids, take care of babies, etc. We've proven that we still keep to project deadlines and get stuff done, so I think it'll be pretty hard for a lot of people to want to give up the flexibility we have now.